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FAQ

TITAN Truck Trailers

 


 

Buying your first semi trailer can be a bit daunting and you may not be sure of where to start. Read our step-by-step guide about buying a semi trailer from China , so you can close with confidence.

 

1. What is the warranty of TITAN trailer?

2. Here's how TITAN works process?

3. I want to customize the trailer as my own requirements, is this possible? 

4. What's your fastest delivery time?

5. The roads in our country are not good. Is your trailer suitable for this kind of road?

6. Do your company provide training?

7. Can I see your semi trailer in our country?

8. Do you have any stock in your country? 

9. Do you also sell spare parts?

10. What is the payment method?

 

1. What is the warranty of TITAN trailer ?

TITAN's truck trailer has a 12-month basic warranty period, as well as manufacturer's warranty for third-party add-on products. This covers steel structures and mechanical parts under "normal use".  

We try to make your purchase experience as convenient as possible. We work with shipping companies directly for years to ensure we could get the best shipping prices for our customers. If you have cooperated agent or you can book the shipping by yourself, please inform our sales manager at the time of quotation request. 

TITAN bulk cement tanker trailer

 

2. Here's how TITAN works process ?

Generally, we offer three delivery solutions:

The first, is by 40 HQ or 45 HC containers, which are directly packed by our professional packers. We will provide packing photos for you to check.

The second, through bulk cargo ships, we will spray wax on the surface of the semi trailers to play a basic anti-corrosion effect. When the trailer is fixed on the ship, we will cover it with a waterproof and tie it with ropes.

The third, By RoRo ships, which is dedicated to ship vehicles, trailers; We will spray wax on the surface of the trailers before delivery.

When the trailers arrive at your country port or destination, you can use the bill of lading provided by us to pick up the goods. Under FOB condition, you can ask your own forwarder to do the clearance and pick up the trailers from the port warehouse for you.

 

What is our work flow?

What is our work flow?

 

3. I want to customize the trailer as my own requirements, is this possible ? 

Absolutely, we design and manufacture all our own products, and we do a lot of customized trailers. We have more than 60000 semi-trailer production experience, length from 6.5 meters to 72 meters, loading capacity from 20 tons to 300 tons. If you have other special requirements, please tell the sales manager directly. Our technicians will give you a design accordingly, and we will start producing after you sign and confirm.

TITAN trailers drawing

 

4. What's your fastest delivery time ? 

Our production date is 20 workdays for standard model trailers and 30 workdays for customized trailers.

If you pay 100% deposit after signing the contract, the standard model trailer can be delivered within 7 workdays.

 

Some shipment records of TITAN

Welcome to view more our delivery information

 

5. The roads in our country are not good. Is your trailer suitable for this kind of road ?

TITAN is a professional semi-trailer manufacturer, which delivers a large number of trailers every day. The semi-trailer we export is made of Q345B / Q460C steel, which has good toughness and strength. Most importantly, the weight of the same type of semi-trailer exported to Africa is 2 tons heavier than the trailer used in China. Thicker steel is used for bearing steel structure, suspension, leaf spring and axle with larger tonnage. We will test the loading capacity of 150% before delivery. The semi-trailer can be used in Africa for more than 15 years.

TITAN 150 ton lowboy trailer testing

TITAN 150 ton removable gooseneck trailer testing

 

6. Do your company provide training ?

Special models such as modular trailer, wind turbine trailer, side loader trailer and steering suspension system. We all have professional operating instructions video, after the delivery of our sales manager will send that to you.

The use of ordinary semi-trailer ( like flatbed trailer, lowbed trailer, cargo semi trailer, etc) is very easy, all truck drivers can operate it directly

 

7. Can I see your semi trailer in our country ?

TITAN has exported semi trailers to more than 60 countries. If you want to see our trailers in your country, we can contact our customers to arrange you to have a visit if available.

But the trailers usually travel on highways. Sometimes you need to wait for the right time.

TITAN fuel tanker trailer factory

TITAN fuel tanker trailer is in production at the factory

 

8. Do you have any stock in your country ? 

Semi-trailers are customized models. Each tractor has a different saddle height, and the turning radius caused by 6x2, 4x2, and 6x4.

There is no stock at all dealers. If there is stock, it is just an order which has not been picked up by other customers

The fastest production time only takes one week, and it only takes about 20 workdays for ro-ro ships or container ships to reach your country.

TITAN Fuel Tanker Trailer

 

9. Do you also sell spare parts ?

Yes, we provide customers with semi-trailer spare parts, or you can just buy it, we also provide. Semi trailer accessories are international standard parts, such as tires, bearings, rear lights, etc. You can also buy directly from the local accessory market.

Special accessories, we provide airplane delivery service.

TITAN semi trailer spare parts

TITAN semi trailer spare parts

 

10. What is the payment method ?

We accept TT, L / C, Western Union, PayPal, MoneyGram, etc. One third must be paid at the time of order confirmation and the remaining balance shall be paid before shipment unless otherwise agreed in writing by both parties.

 

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